Frequently Asked Question
Got a question? We’ve gathered everything you need to know about ordering, customization, and shipping.
How can I place an order?
You can order directly through our website by selecting your product, choozing size& color, and clickingAdd to Cart. Checkout is fast ans secure.
How can I check the progress of my Order?
Once production begins, we will keep you updated through:
Email Notification
WhatsApp
Your account under “My Order”
Live Video Call
What payment methods do you accept?
We offer secure and convenient payment options for all customers:
Bank Wire Transfer
Western Union
Money Gram
Payoneer
How long does delivery take?
On completion of order we will notify our customer through email/whats app make sure if he is available at his premises with courier it take 5-6 working days to deliver the goods at their store and air cargo take 7-10 days to arrive at destination airport. By Sea it take 25-45 days to reach destination sea port.
Quality Guranteed
We use premium fabrics and strict quality control to ensure every product meets professional standards.
Easy Return
If you are not satisfied with your purchase and would like to return or exchange any of your order, please contact us at sales@dontex-sportswear.com
Fast Delivery
We process and ship orders quickly so you get your sportswear on time, anywhere in the world.
More FAQS?
Each product has a detailed Size Chart in the description. You may also ask us Via Whatsapp for sizing help.
Yes! We offer full customization services and sample options. We can customize your order accordingto your required:
Design
Colors
Printing or Embroidery
Names, Numbers, and Logo
Just share your design idea, and our team will prepare a digital mockup for approval.
Yes! We offer sample options to help you check our quality before placing a bulk order.
We provide free Digital Mockups for design approval, and Physical Samples are available with a small charge which can be adjusted in your final Order.